Planning and execution are paramount and this program has a strong focus on management skills with a services oriented approach as this applies directly to the broad business operations of international hotels and resorts. The diploma integrates study with nationally registered vocational units. Through education and work placements, students become familiar with the practicalities of the hospitality industry from food and beverage services, front office and rooms division to the strategic management of international hotels, resorts and restaurants. Students also undertake 36 industry work placement shifts as part of this course.

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