Develop the management competencies required to be an effective manager in business, office or administrative environments. Learn about performance management, financial management and information management. Acquire skills to develop workplace policies and procedures and manage customer service. Bring value to the organisation by assisting the workplace to become more efficient and facilitating continuous improvement. The delivery methods for this course include: * Face-to-face classroom-based learning. * Structured learning activities

This qualification suits students seeking employment in the following job roles: * Manager