This course introduces the many tourism businesses and organisations that make up the tourism industry. You will gain the basic skills you need for employment in the industry and benefit from networking and industry events. Practical course excursions and activities encourage interactive learning and skill development. Course units include: Customer service, E-commerce, Ecotourism, Environmental management, Event management, Human resource management, Meetings and conventions management, Natural resource management, Outdoor leadership and guiding, Tourism, Tourism (adventure), Tourism (attractions and theme parks), Tourism (natural and cultural heritage), Tourism (tour wholesaling), Tourism (visitor information services), Tourism (wine), Tourism management, Travel and tourism management, Travel sales (international).

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