The Diploma in Information Technology Support will help you take advantage of the continuing demand for skilled information and communications technology (ICT) professionals. Develop an understanding of how to provide administration and ongoing support of information technology (IT) infrastructure in a range of organisations. Highlights Focus on the skills to provide effective user support in a variety of desktop, standalone and networked environments. Practical hands-on experience in our state-of-the-art computing laboratories. Lecturers with years of experience in teaching and research, and who have worked within the IT industry. A stepping-stone from the Certificate in Information Technology. 180 cross-credits towards the Bachelor of Computing Systems.

Career Options Desktop support technician Help desk technician Network technician