Financial Management This module enables students to use the accounting tools to analyse financial statements in order to understand, interpret and apply financial analysis in a business operation and to report to management in order to help assist in the decision making process. Marketing Management Students will be able to develop and implement operations marketing plans, including specific plans for direct marketing activities, for relevant business opportunities. Students will also be able to determine the specific marketing mix for different business environments. Small Business In this module students will develop their own franchise proposals and as part of the learning programme, evaluate standard businesses, franchisers and franchisees across a range of case studies. As a component of the development of their franchise, students will be able to develop a comprehensive business proposal. Human Resource Management Students will be able to implement remuneration reviews in relevant organisations as requested. Occupational Health and Safety Management Practice Students will be able to analyse H&S systems and manage the introduction of improvement strategies Business Relationship Management Students will be able to effectively review customer service and satisfaction against specific standards and develop and implement plans to enhance customer relationships. Strategic Management This module prepares the student to contribute and prepare a formal strategic plan, monitor and review it for organisational strategy development and analyse factors contributing to organisational purpose, direction and values.

Student outcomes: Students will: gain knowledge and skills to manage people, systems and resources be able to effectively manage change and problem solve be able to implement strategies, policies and plans have an understanding of effective marketing strategies have knowledge of financial performance be able to develop a safe and supportive business environment be able to undertake self development activities be able to provide effective leadership be able to establish positive workplace relationships