In our competitive, social media-driven marketplace, customer experience is not just important; it's imperative. Qualified professionals who can help businesses sustain customer loyalty are in high demand. As one of our many concentrations, our MBA in Customer Experience Management can give you the knowledge and skills you need to help manage, oversee and evaluate customer experience. Whether you're interested in advancing your career beyond traditional marketing management or becoming a consumer experience analyst or strategy consultant, our MBA in Customer Experience Management can help you understand the fundamentals of customer perspective, and apply key technologies for professional success.

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