This programme covers all the areas of training necessary for the post of personal assistant/office administrator/office manager. Holders of this Award will be able to assume early responsibility in Office Management and will be familiar with all the main types of work that they are likely to encounter. The programme incorporates the key skills required for the modern administrative environment in either small or large organizations. These key competencies include, communication skills, information technology proficiency, working with people and problem-solving. A key strength of this programme is the emphasis on practical learning and learning by doing. Practically based modules such as computerised accounts, payroll, text processing and advanced spreadsheets will equip the learner with the know how for administrative work. Upon completion of this programme students will have acquired advanced skills in administration to assist in managing an office effectively. Furthermore, students will have developed knowledge and skills necessary for potential management positions. The transferability of the skills taught on this course is high and can be applied across a variety of workplaces, cultures and positions.

There is a constant demand for Award holders with a high level of education and training. Graduates are usually employed with County Councils, Health Boards, VECs and private industry.