Telecommunication plays an important role in the world economy and the worldwide telecommunication industry's revenue is expected to touch $2.7 trillion by 2013. Over the past few years information and communications technology has changed in a dramatic manner and as a result of that world telecom industry is going to be a abooming industry. In fact, in the UAE, the telecom market is worth US$ 20 billion with Etisalat being one of the largest telecommunications companies in the world and the leading operator in the Middle East and Africa.

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